Shipping Policy
DEEM OFFERS FREE EXPRESS DELIVERY WITHIN UAE!
Tracking Your Packages
Once your order is shipped, you will receive a notifications that include tracking information via Courier service provider. This tracking information will allow you to monitor the progress of your package during transit. If you encounter any difficulties in finding your tracking information, please don’t hesitate to contact us at Sales@deemdesign369.com, and our team will be happy to assist you.
UAE Orders
For shipments within the United Arab Emirates, we offer exclusive free delivery on all your orders that will enhance the local delivery shipping options to ensure a smooth and timely delivery process.
Shipping Damage
We kindly request that you carefully inspect your order upon receipt. If the product you receive does not match your order, please contact us within 5 days of receipt to rectify the situation promptly. In the unfortunate event that your order arrives damaged, please reach out to us at Sales@deemdesign369.com within 5 days of receipt. To assist us in addressing the issue effectively, please provide your order number and include detailed photos documenting both the damage to the item and the packaging.